The owners of Pro-West Refrigeration Ltd., prior to starting their business, looked at the existing heating/cooling contractors in town and felt there was something missing. They always dreamt of owning a company and treating their customers with respect. That meant not charging ridiculous prices, standing behind their workmanship and providing products and services their customers needed.
The company was formed April 1, 2004. It began with Casey Harbour and Vance Karkham running around in a couple of service trucks and sharing a shop with another contractor. As time progressed, the company slowly built up a loyal customer base. It was able to begin hiring employees and increase the size of its shop space. As the business grew and became more successful, Pro-West management ensured all the staff understood the principle with which the business was founded.
After a couple of years, Dale Gaboury, joined the company and in 2008 became one of the co-owners along with Casey and Vance. His experience in refrigeration systems has allowed the company to further expand to cover commercial refrigeration.
Pro-West Refrigeration Ltd. continues to employ this winning formula. Pro-West currently has 6 physical business locations in Canada (Grande Prairie, Edmonton, Vancouver, Regina, Fort St. John & Calgary), 20 service trucks and has plans to continue expanding its customer base, increase its buying power (which will inevitably lower its selling price to customers), and maintain its core values which enabled the original growth to become possible.